Show your clients that your company has built a safe bridge to span the gap between “Here, take my money” and “Here you are, sir. Have a great day!”
Most small businesses invest and otherwise give attention to their sales processes. Many companies, similarly invest in designing their order fulfillment processes.
Most small businesses, however, do not give enough attention to bridging the gap between their sales platform and order fulfillment platform.
This inattention gives newly-earned customers anxiety; it leaves customers wondering what they’ve just gotten themselves into. Small business owners also forfeit goodwill, additional revenue, and repeat business.
How can small businesses do a better job of bridging the gap between their sales and order fulfillment teams?
Related blog post: The Space
Check out this free E-Book which provides more than 20 easy-to-implement ways for small businesses to bridge this gap:
Customer Service
Free E-Book!
It is my deep desire to render useful, substantive service. So, I sincerely hope that you find this e-book useful, substantive, and applicable to your team or situation.
Happy reading!
Bob
It is my deep desire to render useful, substantive service. So, I sincerely hope that you find this e-book useful, substantive, and applicable to your team or situation.
Happy reading!
Bob
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